Guaranteed For Life – Unlimited Lifetime Warranty – One Year Returns
Most furniture you find out there in big box stores is built cheaply. That stuff tends to break down very quickly, if not during initial assembly! We believe in products that last a lifetime, and beyond, without wearing out or getting the wobbles over time. That’s why our products are constructed with the highest possible quality in materials and processes.
In fact, we use two different facilities in manufacturing our gear. On the one side is the traditional furniture facility, which produces our wood shells and our vegan-leather upholstery. Then for all of our hardware and fasteners, we turn to our CNC precision manufacturing partner, a firm which typically makes high-performance racing equipment and mechanical instruments. They approach our hardware the same way, producing parts from aerospace-grade alloys using computer-controlled equipment, for absolute precision and perfection. This marriage of furniture tradition and cutting-edge manufacturing results in products that look and feel amazing, are built like tanks, and will last for many lifetimes.
Our Total Zen Guarantee is a two-prong solution to ensure you know we stand behind our products completely.
The first prong is about durability and longevity. When you buy furniture, you want to be sure it will last, and not break down. That’s why we guarantee our products will be free of manufacturing defects for the lifetime of the purchaser. We will repair or replace anything that goes wrong with your Stillside furniture, for any defect of manufacturing.
The second prong is about actually liking the furniture. Furniture can be a risky purchase proposition; before you actually have it in your home, it’s difficult to know exactly how it will fit into your space. That’s why we give you one full year from the date of purchase to decide if you like it. Didn’t fit your lifestyle? No problem. All we ask is that the chair is in basically new condition, and that you send it back in the original box. Get it to us within a year of your purchase and we will refund 100% of your original purchase price including shipping.